Encanto Door Backdrop Cut Out
Encanto Door Backdrop Cut Out
FAQ
How do I book my hires?
Book in your hires by letting us know which items you'd like and all the details about your event.
Once we have all the details we’ll check to make sure the items are all available for your event date and send out a quote and invoice with retainer amount. Once your deposit is paid, your booking is confirmed and we will be in touch 2-3 weeks before your event to reconfirm all the details!
How do I book my balloon garland?
Simply add your balloon garland of choice to your cart and follow the prompts.
Can I cancel my ready to go balloon garland?
We understand sometimes life happens and you may need to make changes or cancel your order.
All orders can easily be changed or cancelled up to 5 days before its scheduled delivery date. After this period has passed, the order becomes final and non-refundable.
Do you travel?
Yes we do! We are based in Ormeau, QLD and deliver all over Brisbane & Gold Coast surrounding areas. We have $2500 minimum spend for Sunshine Coast and Byron Bay.
What is your minimum hire spend?
We have a $550 minimum spend for delivery on all Brisbane & Gold Coast metro areas, anything below this can be picked up and returned from our warehouse in Ormeau.
Is delivery included in the hire price?
NO, the delivery fee is an additional cost that varies depending on each individual order. The fee is determined by location, access, items hired and times of the event.
Ready to plan your next event?
Click the button below and fill in the form with all your event details, and we'll make magic happen.